Customer Service Survey
Thank you for taking the time to complete our survey. Your answers to these questions will help us to make improvements and changes to improve the service at National Recovery Corp.
1. Please provide your contact details:
Company name:
Contact Person:
2. I am happy with the overall service that I received when dealing with National Recovery Corp.*
3. I received service that is above average relative to other companies I have dealt with.*
4. All aspects of the recovery process were fully outlined prior to assigning accounts for collection.*
5. How would you rate the recovery success we have had on your accounts?*
6. How would you rate our customer service at National Recovery Corp? *
7. Do you like our bi-monthly statements? *
8. Would you prefer one monthly statement instead?*
9. How would you rate the helpfulness and knowledge of our staff?*
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